Our Customer Service Team is always ready to help you. At JB Industries, we won’t make you go through an automated phone system; instead you’ll get a real person ready to assist you!

We offer friendly, personalized, knowledgeable and prompt, product support for all domestic and international calls.

If you’re unable to find the answer you’re looking for on our website, please feel free to contact us for help on:

• Locating a Dealer/Wholesaler
• Tracking Order Delivery
• Locating a Rep
• First Line Product Troubleshooting
• Placing Orders
• Checking Order Status
• RGAs (Returned Authorized Goods)
• Attribute Request
• FAQs
• Warranty Information

WARRANTY REPAIR

JB provides reliable, superior quality tools—However, in the event your instrument requires repair, contact the wholesaler where product was purchased. The wholesaler is required to contact JB Customer Service Department to obtain a Return Goods Authorization (RGA) number and send in product for repair.